TPLINK, PLEASE FIX YOUR SERVER OUTAGE
TPLINK, PLEASE FIX YOUR SERVER OUTAGE
Since yesterday, some of my HS105 plugs have not been accessible through Google Home. After quite a bit of head-scratching, I realized this has to do with the plugs not managing to reach TP-Link's servers. The plugs cannot be turned-on/off through the Kasa app when I'm away from home but they *do* work fine when I'm at home. In other words, local wifi works but internet-based communications do not.
Also, weird things happened when I tried to add/remove the plugs in the Kasa app. After removing them, all of them would connect fine to my wifi network but would then say I need to enable remote control but then said "your device has no internet" when I manually tried to enable remote control. Even more weirdly, sometimes when I retried to connect for remote control, a device would sometimes disappear from the list. And I just now tried it again and got a "network unstable" type of message which I had never seen before.
As you can probably tell from the other posts here, quite a few people are suffering from this issue so please fix this asap!
Thanks
-Panos
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@TomKasa Update: I left the plug plugged in and early morning checked the app, and the remote control slider was gone (meaning server connected). I know this because the plug now shows up in my Alexa devices list. So maybe a Kasa server issue being fixed?
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Same here. This morning, the remote control slider is gone in the Kasa app and the plugs can now be controlled via Google Home again!
Thanks!
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Ditto.
It must have been an issue with their DB's and the older HW/FW versions.
I purchased EP10's to replace the ones that were not working yesterday and they installed without a problem, while the HS103 HW V3, SW V1.0.4 continued to misbehave.
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