ES20M stopped working

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ES20M stopped working

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ES20M stopped working
ES20M stopped working
2023-03-08 05:34:26
Model: ES20M  
Hardware Version: V1
Firmware Version:

My ES20M has been functional for almost a year now. No issues, until last night.

 

The light was on while I was putting my son to sleep. At 10:30, the switch turned off by itself while we were in the room. When I tried to turn the switch back on, it would not turn on. I plugged the light into the bottom socket that is not controlled by the switch and it came on, so I know the light is functional. When I checked on the app, I noticed it had also lost connection to wifi. I tried to hold the reset button, but nothing happened. I think the switch broke, how do I apply for a warranty replacement?

 

Thanks

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