Smart Switch has worked flawless for months. Now is powers itself off after a few hours

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Smart Switch has worked flawless for months. Now is powers itself off after a few hours

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Tiredolddog

2022-11-11 13:34:50

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Registered: 2021-06-11

Smart Switch has worked flawless for months. Now is powers itself off after a few hours

2022-11-11 13:34:50

Model: HS200

Hardware Version: V1

Firmware Version:

I have an HS200 that controls an outdoor light on my home. It is programmed to turn on 59 minutes before sunset and off at 11:00 pm (through the app). It has worked flawlessly for the past six months. Now, it turns on at the correct time, but it shuts itself off within a few hours of turning on.

The light it controls is an outdoor fixture with a fluorescent bulb.

Any thoughts on why this might be happening?

1 Reply

dafish

LV3

2022-11-13 00:12:36

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Registered: 2022-06-03

Re:Smart Switch has worked flawless for months. Now is powers itself off after a few hours

2022-11-13 00:12:36

@Tiredolddog

Crickets. OK, I'll bite.

* Make sure you have the switch set, if applicable, for the correct bulb type. Heck, what type is it? CFL or ballast driving a traditional florescent? Personally I find both sensitive to cold and would just replace it w/LED to get that out of the way.

* I can't help but notice you're turning on based on an event but off by specific time.

- I would ensure the thing knew my location correctly and had the correct time zone setting, including DST, for me.

- I would reset the switch so it had to pull time over again and start over.

* From there I would consider changing settings and seeing what happened. As an example, perhaps off at 5 hours after sunset, or etc... If that failed I would consider a full reset and seeing it that fixed it. Beyond that I'd replace it.

Too bad these don't pull NTP periodically.

Smart Switch has worked flawless for months. Now is powers itself off after a few hours

Smart Switch has worked flawless for months. Now is powers itself off after a few hours

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