Cannot Connect Deco X60 to Ford Sync 3 Vehicle

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Cannot Connect Deco X60 to Ford Sync 3 Vehicle

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot Connect Deco X60 to Ford Sync 3 Vehicle
Cannot Connect Deco X60 to Ford Sync 3 Vehicle
2022-07-11 17:58:39 - last edited 2022-07-13 02:41:30
Tags: #SYNC 3
Model: Deco X60  
Hardware Version: V2
Firmware Version: 1.5.1 Build 20210204 Rel. 50164

Hello Deco Community,

 

I have a Deco X60 (V2) with the latest firmware. I am trying to connect a 2018 Licoln Mkx (SYNC 3) to the Deco so that I can update the infotament unit. I have a main wireless network which has the same SSID for the 2.4 and 5ghz bands. It is WPA3 protected. I also have a seperate guest netork with unique SSID that is only running at 2.4ghz. The SSID and password of the guest network does not have any special characters. The guest network is protectd by WPA2-PSK [AES].

 

The SYNC 3 system finds both SSID's, at full strength, with no issue. When I enter the password for either network, the SYNC 3 system spins for 2 minutes before telling me it is unable to connect. The SYNC system also has a WPS option, which I have tried using the Deco app and all deco modules (3 total). This does nt connect either. 

 

I have powered cycled my modem and all Decos and the vehicle. No change or connectivity.

 

Does anyone have any experience with SYNC 3 and Deco units? I am able to connect every other device without issue. Just the SYNC 3 system that will not connect. Thank you for any insight you can provide.

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1 Accepted Solution
Re:Cannot Connect Deco X60 to Ford Sync 3 Vehicle-Solution
2022-07-12 07:04:25 - last edited 2022-07-13 02:41:30

  @MidnightSVT 

Thanks for the feedback.

Have you also tried to turn off "fast roaming" and "beamforming" on the Deco APP>More>Advanced?

Best regards.

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3 Reply
Re:Cannot Connect Deco X60 to Ford Sync 3 Vehicle-Solution
2022-07-12 07:04:25 - last edited 2022-07-13 02:41:30

  @MidnightSVT 

Thanks for the feedback.

Have you also tried to turn off "fast roaming" and "beamforming" on the Deco APP>More>Advanced?

Best regards.

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#2
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Re:Cannot Connect Deco X60 to Ford Sync 3 Vehicle
2022-07-12 14:18:24
I have not tried disabling either of those options. I will give this a try and report back. Thank you for the tip!!!
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#3
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Re:Cannot Connect Deco X60 to Ford Sync 3 Vehicle
2022-07-13 02:42:55
Thank you, David-TP!! Your solution worked. Turning off fast roaming and beamforming allowed me to connect the Ford Sync 3 to the Deco system (wirelessly).
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