HS200 Local only
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I've seen some threads but don't have a clear answer. Overnight 4 of my 10 smart switches are showing "local only" and cannot be controlled via Alexa.
I disabled and re-enabled the Kasa skill, no luck.
any ideas? This is beyond frustrating and makes no sense why some would work and others not.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Cstroud A good first step is to restart (power cycle) your router and any access points. Then restart the switches (the little restart button is at the bottom right).
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Cstroud I'm not sure why it works (and it doesn't always), sometimes it's that the router is leaking resources/connections and needs an occasional restart when it misbehaves. It might also be that the DNS entry gets messed up either in the router DHCP service or what it's told the devices when they last connected.
- Copy Link
- Report Inappropriate Content
@Cstroud Mine was exactly the same last night - again 4 of my devices experienced exact same issue, similar to a few weeks ago (different 4 this time) - they control from the App, just not from Alexa
https://community.tp-link.com/us/smart-home/forum/topic/538510
And I refuse to believe two separate individuals had the same issue in the same timeframe with their WiFi. And the WiFi is a non-issue, since there is local control between the App and the devices.
And other users have also reported same issue besides the OP and me. So this is clearly NOT a wifi issue and a Cloud issue
TPLink Tech Support guys - can you look into this
Edit - make that 5 devices last night.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I got all but one back online by deleting and re adding them. My didn't magically appear but they did work. My last one won't even work in the Kasa app. I
may be replacing that switch.
thanks all
- Copy Link
- Report Inappropriate Content
@Cstroud I had same problem pushed the reset bottom on the bottom right and it cleared the local only and fixed the problem
- Copy Link
- Report Inappropriate Content
' local only' kasa device could mean kasa failed to get cloud service through ISP or router , and that could be related to the Wi-Fi network environment
May I know does this happen after router reboot or power outage? Or it becomes ' local only' itself?
- Reboot kasa device when device becomes local only
- Change router's DNS to 8.8.8.8/ 8.8.4.4
- Check router firewall log/ settings, and see if any tplink domain or related request has been blocked by router.
- Make sure smart device is connected to router directly, not through other AP or Range extenders
- Make sure kasa firmware Kasa APP version are both up to date
- Check if there is any Advanced settings on router like access control/ parental control/ Mac Filtering /Band sterrting/ IP optimization settings may affect the smart device
If still the same , may I know what is the model of Wi-Fi router and network topology, like ISP XX _- router archer C7 <wireless>HS200
Does kasa connect to router directly or through an extender or mesh system?
Can you share the Mac address of smart device which has the problem to us via private message?Thank you.
- Copy Link
- Report Inappropriate Content
all of those questions are fine, but it makes no sense that 4 of my 10+ HS200 switches flipped to local only overnight. If it was a router or MAC address issue, it should have impacted all. They're all on the same network, same router. No power outage, no router reboot (although I rebooted the router after this occurred with no success).
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 2842
Replies: 9
Voters 0
No one has voted for it yet.