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Hello,
I have an upstairs switch and a downstairs switch. I removed the downstairs one completely leaving only the wires with wire connectors on them.. Then Iput the new HS220 upstairs. My problem is I can not turn the light off now from the new switch.
Do I need to have a switch upstairs and downstairs or is there a way to close the circuit?
Hi @Stilljd17
Thanks for reaching out to us. Sorry to reply you late.
Did the switch upstairs and the switch downstairs originally control one light?
If yes, I am afraid your orginal upstairs switch and downstairs switch are three way switch. But HS220 is two way switch which can't be installed in the three way circuit. I think maybe this is the reason why HS220 can not work.
If you have further concerns, please feel free to let us know.
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