Changed wifi network cant get switches to connect

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Changed wifi network cant get switches to connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

VegaMaverick85

2021-12-29 13:20:08

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Registered: 2021-12-29

Changed wifi network cant get switches to connect

2021-12-29 13:20:08

Model: HS200

Hardware Version:

Firmware Version:

I have a few of the switches hs200 and a few dimmers hs220s. I had to reset my router to factory and I am unable to connect any or the switches to the new wifi. Some I get to the naming stage and it says something went wrong. Ive restored all switches to factory, have uninstalled kasa app and reinstalled it.

1 Reply

Solla-topee

2021-12-30 03:29:37 - last edited 2021-12-30 03:30:45

Posts: 13254

Helpful: 2279

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Registered: 2020-05-19

Re:Changed wifi network cant get switches to connect

2021-12-30 03:29:37 - last edited 2021-12-30 03:30:45

Hello @VegaMaverick85

May I know do you use the same WiFi router as before? May I know the WiFi Led status on switch if set up failed, is it blinking red or flashing green.

You could try some basic troubleshooting suggestion here:

What should I do if I fail to configure the Kasa device?

Make sure phone VPN is OFF during set up
If switch flashing green, try to set router DNS server to 8.8.8.8, save the settings and see if that helps.

May I know the model of phone and its Andriod IOS version, model of router, does switch connect to router directly or through extenders, a photo of Error on Kasa app, thank you.

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Changed wifi network cant get switches to connect

Changed wifi network cant get switches to connect

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