KL130 won't respond to pings, blinks, responds to 2-3 pings, rinse, repeat
Greetings, first post.
I have a new KL130, fresh out of the box, that will not remain pingable on my network. It will respond to 2-3 pings, then go unresponsive for ~30s, then the lamp will blink, and a few seconds later it will respond to 2-3 pings, then go unresponsive again.
I've done the 10x power cycle reset at least five times now, then gone through the setup. No improvement.
I have four more of these smart bulbs, no problems there. I have around 16 other Kasa wall switches, plugs, and outdoor plugs. No problems with any of them other than this one KL130.
It's in a room with three smart plugs, a smart switch, and two other KL130s. The WAP is a Ubiquiti UAP 2.4Ghz in low-power mode, about 10' from the bulb. There's a dedicated SSID for the smart devices in this room. I've tried a different SSID on another WAP (a UAP-AC-LR). No difference.
I've tried a different light fixture. I've tried a different electrical circuit in a different room. No joy.
There are plenty of available IP addresses in the DHCP pool. I've tried reserving a static IP for this lamp, but it didn't help. I've since removed the static mapping.
My firewall reports that nothing is being blocked from or to the lamp's IP address and the Internet. My home network is flat.
Did I mention that it's the second KL130 that's doing this, fresh out of the box? Both from Amazon/Amazon, purchased separately, within the last 10 days.
Since there are two KL130s with the same problem, it could point toward a problem on my side, but remember, all of my other Kasa devices - including four other KL130s - are working perfectly.
I'm out of ideas and I've spent two long hours on a $15 smart bulb. I've got a KL125 on the way to see if I have better luck with it. Sadly, if both of these KL130s are somehow defective, and that's a long shot indeed, I can only return one of them because one of the cartons went out in the wheelie bin yesterday.
Does anyone know what could be the problem here? Thank you --
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I mean, is it really an issue if they work? It does seem like my bulbs respond to a ping after a while. When I tested, the first 4 packets returned "destination host unreachable", but no problem after that. Are you pinging with Windows, which from memory only sends 4 packets? Breaking a curse
- Copy Link
- Report Inappropriate Content
LillyJLeon wrote
I mean, is it really an issue if they work? It does seem like my bulbs respond to a ping after a while. When I tested, the first 4 packets returned "destination host unreachable", but no problem after that. Are you pinging with Windows, which from memory only sends 4 packets? Breaking a curse
Use ping -t for a continuous ping.
The KL130 v2 would not remain on the network long enough to get through the initial setup, much less change colors or set schedules etc.
No problem at all with the KL125 bulbs. No problem, either, with my other KL130 v1 bulbs. Just with these two KL130 v2.
Water under the bridge.
- Copy Link
- Report Inappropriate Content
@Tony Just read this thread tonight and have many of the save problems reported in the OP. I have a combination of KL130 v1 and v2 hardware, and all of the v1 perform very reliably on my network and the v2 are hit and miss. All of my firmware is current. I've tried swapping the location of my various v1 and v2 bulbs across my home and the v2 consistantly demonstrate connectivity issues.
Are there any log files I can generate to help narrow down the root cause?
- Copy Link
- Report Inappropriate Content
I realise I'm 4 months later in this conversation, but I had the exact same issues, and was just able to get one of the bulb to work, so posting here in case it helps others.
Here are the steps I used:
- Do a factory reset on the bulb
- Connect to the bulb's wifi from my PC
- Use the beta upgrade that Tony linked previously here
- After the bulb rebooted, used the Kasa app on my phone as usual to add the device
- After I'd added it to the network this time, it connected fine and I got a firmware upgrade prompt on the phone, which I said to apply now
- Done!
I hope these same steps work for you!
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 3712
Replies: 24