Unit not found message from Alexa, also powers up by itself
Hello,
I'm writing regarding my Kasa Smart Plug (HS100), I'm hoping you can help me with problems I've had with the plug since purchasing it. I use the plug to power up my air conditioner and gave it the name "air-conditioner" in the Alexa app. The most common problem is when the plug is not found by Alexa, I get an error stating "air conditioner not found, please check its network connection". The only way to overcome that problem is to unplug the unit from the wall and plug it back in. There were a few rare occasions when the plug started working again, but this only happened after waiting a day to try it again. The other problem is that sometimes the plug would power up by itself, without any voice commands from me or from using the app. There were a few occasions when I was sitting in my living room a few feet away from the plug and I heard the click from it powering up and saw its power light go on and again, my cell phone was turned off and I hadn't given Alexa any commands at all. Anyone else here experience these problems? Any thoughts on workarounds and why it's powering up by itself? Thanks in advance for any info you can provide.
FYI, I'm not sure the hardware version, but I bought the unit from Amazon in May 2018.