KASA smart dimmer Unreachable

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KASA smart dimmer Unreachable

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KASA smart dimmer Unreachable
KASA smart dimmer Unreachable
2020-11-09 22:02:37
Model: HS220  
Hardware Version:
Firmware Version:

The device worked for a couple of weekd then it became unreachable, it works when I reset it for a while then it becomes unbreachable again.

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Re:KASA smart dimmer Unreachable
2020-11-10 17:37:48

@Alex_KH 

 

The device is only able to connect with 2.4G networks, if your router is a dual-band, make sure both networks are named different.

 

If haven't done so, do a factory reset by holding the small reset button (left) for 15 seconds.

 

A metal faceplate can also interfere with the signal so using a plastic one is best.

 

If the router can be moved to an area of obstacles that may help too, rather than in a closet, on top of a shelf.

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