Deco not working with M1 nighthawk

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Deco not working with M1 nighthawk

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Gradypf

2020-10-03 13:08:12

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Registered: 2020-04-16

Deco not working with M1 nighthawk

2020-10-03 13:08:12

Model: Deco M5

Hardware Version:

Firmware Version:

I have a deco m5 that I am trying to connect to my netgear nighthawk m1 hotspot. When I go through setup, the deco says it cannot detect an internet connection. I have switched ethernet cables, power cycles, and I k ow the hotspot is working because I can connect to it fine. I need the mesh to work so my whole house can use the internet

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Tony

2020-10-05 16:00:16

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Registered: 2018-11-06

Re:Deco not working with M1 nighthawk

2020-10-05 16:00:16

@Gradypf

When you mentioned you can connect to the nighthawk fine, did you remove the Deco, and connect the Ethernet cable to a computer with the Wi-Fi disconnected?

If so, swap the Deco node with another Deco, and try to set it up again.

Another thing to look at is to see if the Deco gets an IP address from the nighthawk, if it does, then put the IP of the Deco in a DMZ. The nighthawk may be blocking the Deco from reaching out to the cloud servers.

Deco not working with M1 nighthawk

Deco not working with M1 nighthawk

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