Two switches installed, neither turn on the lights. Wiring looks correct.

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Two switches installed, neither turn on the lights. Wiring looks correct.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Two switches installed, neither turn on the lights. Wiring looks correct.
Two switches installed, neither turn on the lights. Wiring looks correct.
2020-08-09 20:51:42
Model: HS200  
Hardware Version:
Firmware Version:

I just installed two light switches but both seem to be not working.

 

For the first one the light switch powers on and I was able to connect it to the app I'm able to use both the app and actually pushing on the switch to make the clicking sound. However when I do this the light bulb doesn't actually turn on.

 

For the second light switch the lights on the switch (orange and green) Don't blink at all and I am not able to connect it to the app.

 

For both of these switches the cables seem to be connected correctly. Both switches have two black cables one white cable and one green cable.

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Re:Two switches installed, neither turn on the lights. Wiring looks correct.
2020-08-09 23:52:54

@chauzer 

The only thing I can think of by your description is that you installed both switches at the same time and crossed up the black leads.

If this is the case then swap one of the black leads between switches.

 

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