Smart Bulbs / Switches with Deco M9

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Smart Bulbs / Switches with Deco M9

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

JackxBurton

2019-05-04 00:19:07

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Registered: 2019-04-29

Smart Bulbs / Switches with Deco M9

2019-05-04 00:19:07

Model: Deco M9 Plus

Hardware Version:

Firmware Version: 1.28 Build 20190403 Rel 435154

I recently installed a pair of Deco M9 Pluses. Now none of my Smart bulbs or switches will connect or set up. The KASA app sees them when it tries to set them up. It gets to the part where it asks for the wifi name / pwd then it fails when it's trying to update the bulb or switch at that point.

I can log into the DECO app with nop problems. I can log into the KASA app with no problems.

Anyone else having problems? What did you do to fix it?

Thanks in advance.

1 Reply

Carl

2019-05-06 22:03:38

Posts: 3781

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Registered: 2018-11-01

Re:Smart Bulbs / Switches with Deco M9

2019-05-06 22:03:38

@JackxBurton

Have you tried doing a soft or hard reset of the smart home products. If you had them before the M9 but used the same SSID as your old router, then all the could need is a simple network refresh. If so you just need to do the soft reset and reconfigure the network settings for the devices.

Best

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Smart Bulbs / Switches with Deco M9

Smart Bulbs / Switches with Deco M9

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