3 way Dimmer switch?
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Does TP-Link have any plans in the near future to release a 3-way dimmer switch? I have the HS200 and HS220. I would love it if the HS220 had the 3Way capability.
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@Carl Thanks for your help here Carl. I actually decided to try the other switch that I had on hand, and it actually works properly! It seems like the issue is actually not with the satellite switch but the main switch (the brain) I think it has a firmware issue. I cross-posted this "resolution" in another part of the forum but I hope whoever sees this knows that you can get a good working one it just may need to be our RMA'd or returned if you don't wanna deal with the hassle. Good luck everyone.
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Just contact us at Support.USA@tp-link.com to start the process of the RMA. If they have any questions let them know you spoke with me on the community and I can answer those questions for them.
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@Carl I was just thanking you. I alreadyhave an RMA via -Kasa.Support@tp-link.com. Thanks.
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Yes there have been multiple concerns with the first release of the products, most of which were able to be resolved through the firmware releases. That said not everything was 100% resolved but was resolved to a workable product for most. Any continued issues beyond what was spoken of here it is suggested to work with us, either in a new thread or by contacting support so those concerns can be looked at and addressed properly.
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Version 1.8 is the same as Version 1 only manufactured in our Vietnam plant. V2 from what I am told will be the full and total fix. I have also ensured we will have a beta test to ensure the product is successful.
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I still have the 3 i purchased new in the box. I'd like to swap to these when the new ones come out.. even if its helping testing.
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Astone595 wrote
I still have the 3 i purchased new in the box. I'd like to swap to these when the new ones come out.. even if its helping testing.
I'm glad I only bought one. I also want toreplace mine with the new version when/if it is available. How much is that gonevto cost me?@Astone595
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@Carl ...seems this should have been step one with the original version. Doesn't sound like your "beta program" is up to par.
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