3 way Dimmer switch?
Does TP-Link have any plans in the near future to release a 3-way dimmer switch? I have the HS200 and HS220. I would love it if the HS220 had the 3Way capability.
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@SolomonWu thanks! Where can I get my hand on this kit?
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I have been watching this forum for a while and ordered the KS230KIT the main issue of the switch turning off once it reached a certain brightness level was fixed. For the most part my switch functions well enough. In addition to the list of issues you posted, I want to add to #6 that it is not just Alexa routines that will not turn off the switch, but Scenes in the Kasa app will not as well. I have one scene to turn on four lights (three HS220s, one KS230) and one to turn them all off. They all turn on, and all but the KS230 turn off. After running the off scene, if I go to the KS230 device in the Kasa app it appears to be off. I can tap it once and then the app shows it as being on, then tap it again and the switch finally turns off. I am hoping this gets fixed in a future firmware release. So far I have not experienced #8 - the switch turning off on its own.
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Hi @JLMil,
I agree. No routines or scenes work. Kasa scenes were mentioned in item #7, but I wasn't very specific. I think the two are related. Like we both experienced, scenes and routines turn the KS230 lights on, but they won't turn them off even though both the Kasa app and Amazon show them supposedly off. You have to click the switch or the app button twice to get them to turn off. This is a deal breaker for me. Our entire home is automated and the KS230 lights aren't visible from the switch. I double-click and then take a walk outside to see if they're off. Not very smart.
Unfortunately, I have stumbled upon an apparent WiFi issue that at least a couple of others have reported. I did my morning check of the KS230 lights this morning and I noticed that they were still on even after double-clicking and that the indicator nightlight was always on despite physically toggling either the main or satellite switch. I tried again and the outside lights were still on. I checked the app and noticed they were in a disconnected and "grayed-out" state so I pushed the reset button on the main switch. The WiFi indicator came on and they reconnected and were working again after a few seconds. The KS230 is a real mess and I'm starting to think we won't see an official release for quite some time. There is almost NOTHING right about the KS230 kit. With the last firmware v1.09 update, you can now switch the your lights off from two locations (no 4-way configurations)! That's as long as you don't care about them turning off randomly, any smart features, broken indicator lights, a much brighter nightlight than the other Kasa switches, and resetting the switches to reconnect to WiFi every so often. Zero stars. I think TP-Link needs to take the hardware and firmware back to the drawing board and start over.
I don't want to bad mouth TP-Link as a whole however. I have many dozens of Kasa switches including the 3-ways, dimmers, plugs, bulbs, and several outdoor switches. I have never had a single issue, including WiFi, with any of them in all the years. Not one, period. That's why I decided to wait for the KS230 and replace the rest of my much higher priced Lutron switches and get everything under one umbrella. I love their products, prices, app and easy installation. I'll continue to wait for the KS230 to get it right too.
Issues are arising faster than they are being knocked of the list. Here's the latest:
1. The round nightlight is always on regardless of whether the lights are on or off. (remote switch only)
2. The round nightlight is much brighter than other kasa switches including the main switch. (remote switch only)
3. The round nightlight ignores the on/off toggle setting in the kasa app. (remote switch only)
4. The dim level LEDs don't all light up to the left like all the other kasa switches with the v1.09 update installed. (both switches)
5. Long Pressing including custom settings works but Double Tapping doesn't work and behaves like a single tap to turn the lights on or off. (remote switch only)
6. Amazon Routine to toggle switch off fails with Alexa and the kasa app reporting the lights off when they are actually still on.
7. Switch is not editable when setting up a scene. The default setting is 100% and the app won't advance to edit page.
8. Lights occasionally turn off on their own.
9. WiFi disconnects occasionally and the main switch needs to be physically reset. (main switch)
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Hello Everyone.
I got a few questions from our Engineering team. If anyone one has experianced this and can provide answers I would be very grateful.
"I noticed last weekend there are some customers found that the KS230 turns off randomly.
Please help confirm the below information:
1. How often does this issue happen? Did the customer able to turn the switch On again after the issue happens?
2. What is the the brightness indicator of the main KS230 doing? Meaning, whether or not it stays On when you encounter such issue.
3. Please tell us what the ring LED/WiFi indicator does when this issue happen. Does it come, go off or does it blink?"
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Here are the answers to your questions per my experience:
1. Since the beta firmware, the issue has happened twice. Once the lights were on for less than 2 hours, and the second time it was after the lights were on for a few more hours. I think both times the brightness was 100%, but I cannot say with total certainty.
When the lights went off, I had no access to turn them back on. The LED indicators were off on both switches, they showed as "offline" in the KASA app, and they did not work when pressing the physical switch.
2. I do not exactly recall the behavior of the brightness indicator. From what I can remember, there were no lights on the switches at all, meaning the brightness indicator lights were also off. But I didn't look specifically for that, so cannot confirm 100%. If it happens again I will try to look for it, but it hasn't happened for a while. I also haven't had the lights at 100% though.
3. It goes off. No lights were on at both the main and satellite switches. It was like they weren't even hooked up to power. They were like that for a minute or 2, and then it all worked again.
Hope this helps, thanks!
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Hi @Carl,
I think I answered those questions in my last post, but here you go:
1. It's only happened once in the last few weeks. My Lutron switch and all the other non-KS230s Kasa switches were fine. The app showed the switch as disconnected. I was not able to get the switch connected without pressing the reset button on the main switch. As oon as I did, the WiFi light came on and connected within seconds.
2. I did not see a brightness level or indicator light while the switches were disconnected from WiFi.
3. The ring indicator lights were on for both switches, but the lights were still on. This is because of the failed Amazon "off" routine (item #6). I went to turn the lights off the next morning and they wouldn't work at all, physically or through the app.
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Here's what I had written in my last post. I added it as a new item #9.
Unfortunately, I have stumbled upon an apparent WiFi issue that at least a couple of others have reported. I did my morning check of the KS230 lights this morning and I noticed that they were still on even after double-clicking and that the indicator nightlight was always on despite physically toggling either the main or satellite switch. I tried again and the outside lights were still on. I checked the app and noticed they were in a disconnected and "grayed-out" state so I pushed the reset button on the main switch. The WiFi indicator came on and they reconnected and were working again after a few seconds.
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The switch dropped it's WiFi connection again earlier this evening. All the other switches are fine. The app shows the switch grayed out and the only way to get it to work again (through the app or physically) is to reset the main switch. Here's a screen capture.
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Good morning @Carl,
I just responded to the engineer in China with some clarification on the WiFi issue. I said I pressed the reset button, but I meant the restart button. Sorry to everyone for the confusion. Here was my response:
- I have a Google WiFi Home mesh system - NLS-1304-25 – and 5 hard-wired mesh satellites.
- The ring lights have both been on solid without any other indicators lights and they won’t go off by clicking the switch or remote. They won’t control the lights and they’re disconnected from the network – see the garage lights below and notice that all the other lights are fine and reporting on or off. This happened once when the lights were on and once when the lights were off.
- I used the wrong term. I didn’t hit reset. I only pressed the restart button. Power cycling the switch from with the circuit breaker also works. The main switch shows a flashing green WiFi symbol for a couple of seconds and reconnects to the network. The switch is then physically operable and quickly becomes available in the app again.
- The KS230 was in the list of client devices in Google Home. The IP address is a DHCP lease that wouldn’t have expired within 24 hours or without improperly disconnecting from the network. Right now it has an address of 192.168.86.52 and I’m quite certain that’s what it has been. Unfortunately, Google Home doesn’t report the original lease data or length of the lease. Note: One thing I do notice is that the network connection speed is very slow at .5Mbps while the other Kasa switches in the same bank of switches and elsewhere are all showing almost 50Mbps connection speeds.
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Thank you for your responses. Connu, I know you stated you engaged with the engieers directly as you are working as a Beta tester for these issues but I also forwarded them off to them just to ensure they get the feedback from our end as well. I want to thank you both for helping with this. This is deffiantly not how we want a product launch to go. I know it is frustrating when a new product, espcially one soon demanded isn't living up to the hype. I can promise that we will find a solution for you, hopefully sooner than later. If you or anyone else has any concerns you want to discuss directly in a one on one enviorment please always feel free to email us at ussupportteam@tp-link.com.
I will continue to provide feedback both ways as i receive it.
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