HS105 plugs(3) used to work with Alexa, now all say "unresponsive"
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Hello. I have three HS 105 plugs right now and have never had an issue controlling them with Alexa. Starting a day or so ago, all three plugs fail to be controlled by Alexa, it just says "Sorry somethings wrong..." for all three, says to disable, then re-enable, which I have done many times without success. It lists all three as "Skill is unreponsive" under the device plug section. Even if I delete and re-add no joy, from either the Kasa or Alexa app. The Kasa app has no problem turning them on and off. I did try the steps on the page to enable them on Alexa(which as mentioned has worked for months and months), and my wireless connections are fine, internet up, changing the remote control status in the app rediscovers on Alexa, but no good. Any help would be appreciated. Thanks.
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Have you attempted to disable and then Re-enable the Kasa skill in the Alexa app? Also when the device is working in the Kasa app is the mobile device on the same network as the plug or a different one. If it was just test on the same network please try a remote network like your phone's LTE to test the remote access feature. This is required to be working for Alexa to see and control the devices.
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@Carl I just did the firmware update and now my Alexa won't turn off the fan attached to my Kasa plug. Very frustrating!!! I can turn it off with the Kasa app manually.
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On your phone with the Kasa app set your network to LTE and make sure the device can still be controlled in Kasa. If so go to the Alexa App and remove the link to the Kasa Skill and then re-add it.
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@RJS224 This works!!!!!!!
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@JJ1 It's fixed, password's have to match in kasa and alexa app. Great job!!
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HS200
Hardware 2.0
Firmware 1.5.7
can control just fine from Kasa app, unresponsive for Alexa. I have reinstalled devices from top to bottom and still unresponsive
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I've gone to a mesh wifi system. All connectivity issues with all my wifi enabled items have completely gone away. I have 10 or so switches, 6 plugs and a host of TVs, Echos, Phones, surveillance cameras etc. The switches and TVs were the most bothersome, but all fixed now. I've not had an issue since going to the mesh system which was installed 3 months ago.
It is amazing how many items connect in.
I did buy the TP-Link mesh Deco. Huge improvement over regular routers.
https://www.tp-link.com/us/deco-mesh-wifi/
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By reinstall do you also mean that you removed the account link to Kasa in the Alexa app and reconnect it?
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Smat wifi plug
Model hs100
All 3
Sn2178358014162
Can control from app but alexa says cannot connect to server.
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Okay, same question as above. Did you removed the account link to Kasa in the Alexa app and reconnect it?
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