Maybe router's settings block the flow to internet. Have better disbale the firewall on router to see.

Anton L.Z. wrote

Maybe router's settings block the flow to internet. Have better disbale the firewall on router to see.

I already tried disabling the firewall and it didn't make an difference. Anyway, what a joke this device is. I'm supposed to open the router up to all traffic so this stupid plug will function correctly. What a great suggestion!

I also saw suggestions on this forum that said to purchase a new router. Ha Ha. Not going to happen.

This is supposed to be a consumer device. Does the company actually think a regular customer is going to be able to figure out how to configure a router to get this thing to work!! I already gave it a 1 star on Amazon along with a lengthy explanation of the 5 hours i spent fooling around trying to get it to work. And I don't plan on purchasing any more junk from this company, thank you very much. I'm glad I only spent $5 on this device. I'm going to take care of it for good tomorrow. Do you remember that scene from "Office Space" on what happens to that printer? I

This may not be related to your problem.

 

I have been using Kasa on a wifi switch remotely without any issue for some time (ago). 

After recent purchase of wifi plub HS103, I installed it and then noticed my cell phone remote access no longer works.

The Kasa App does not have remote tab/button to enable remote access...  but wifi from intra network works fine. 

Anyone knows what I need to do to enable cell phone remote access? 

 

Ken