KS200M turns on, no matter what the ambient light threshold setting is. The smart switch is set to turn on with motion and dark. The ambient light sensor looks working fine as in the setting via app,

Just got a new Smart Wi-Fi 2 outlet plug to replace my old one. Despite following the startup instructions closely, and trying multiple times, i have been unable to get my network to recognize the new

Note: There's no option for the HS220 in the help-desk system. My HS220 has worked for a while. Suddenly it stopped. Right now the lights are blinking green and orange slowly. I'll tell you what I've

I returned to my home (location one) to find the following devices offline: HS200 Smart Switches (all 4 of them) blinking Red HS103 Smart Outlet - solid Orange This location has other HS103's that are

I have a 3 way switch that have 3 switches that control the light. I did change one with a HS210 (v3), but when I turn on or off the light I don't see it reflected in the app, also when the app indica

I wired the HS220 according to the diagram as instructed. With the line on the lower (black) screw and the load on the upper copper one. Tested with voltage pen to confirm the line had power. When I t