If there isn't one already (which I haven't noticed) can "live experts" or "expert currently online" be added to forum page?

(just installed new router + brand new to TP-Link; feel free to speak 'techno-inept') Want to check/verify current hook-up (done via Tether AND lovely tech assistant on support chat...replaced Netgear

(just installed new router AND new to TP-Link) Box cover, website, adverts, Install Guide all say "TP-Link Home Care powered by TrendMicro". How does it compare to my current security coverage (Norton

(brand new to TP-Link...please feel free to speak my language 'techno-idiot') Just installed new router; returned old router to it's original box, discovering it's predecessor stored inside that box!!