Forums/
Kasa Smart Switches
2023-08-30 07:40:36
@jsinicropi Thank you for raising this topic on the TP-Link community. Upon checking your case with the senior engineer, they're analyzing the debug log that you just submitted. There should be an...
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-29 09:09:06
@AM20 Can you share a screenshot of your Smart Control setting? Kindly check whether the motion sensor is enabled and try to adjust the sensitivity.
0HELPFULS
Forums/
Kasa Smart Plugs
2023-08-29 08:55:28
@Jermo What's the error message you received? For installation failure issue, here are some suggestions that will help, FYI. What should I do if I fail to configure the Kasa device?
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-29 06:32:03
@LeonF May i know what's the model of your router? If it's a dual-band router but only broadcasts one WiFi signal, try to separate the 2.4GHz and 5GHz WiFi, and try to connect the HS220 to the 2.4GHz...
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-29 06:18:26
@SusanS What's the model of your router? Do you have the same routers in these two locations? For comparison test, try to bring the problem HS200 and HS103 location two and connect the router there.
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-25 07:41:20
@PabloMartinez If there are three switches controlling the same light, I believe they're the 4-way switch. 3-way switch has two switches controlling the same light. The HS210 cannot work as a 4-way...
0HELPFULS