@Shamainduh If you're unable to download the Kasa app, check your internet connection, available storage, and App Store settings. Restart your phone, clear App Store cache, and ensure your operating...

@BamaMatt Try to factory reset the device by pressing the power button for 10 seconds until the LED blinks amber rapidly instead of removing it from the App (soft reset). Give the device a completely...

@IlliniInDG Kindly update device firmware to 1.0.2 and go to App Store to ensure the Kasa App is the latest version. Then check if you can find the matter code here. <Kind reminder: For safety...

@InsanelyOne You may try to factory reset and reconfigure the device, then monitor the data again. How to reset EP25: Press and hold the Power button for more than 10 seconds under the LED flashes...

@IlliniInDG If you have successfully configured the device on the Kasa App, the matter code on the box/device will become invalid. To configure the device on a second matter hub, you will need to...

@BobNC Tapo P125 or Tapo P125M does not support the energy monitor feature. If you are seeking an energy monitor smart plug, take a look at Tapo P110 or Tapo P115.