Hello @Quebecois_31 From your description, a Hot wire (Line or load) or the neutral wire is missing in the wall box. It is recommended to reach a qualified the electrical as you may need to...

Hello @AnotherRat75 Here is a newer version of TPPLC Utlity published in 2022: Download for TL-PA9020P KIT V4 Or check this thread for the tpPLC utility for MAC 10.15 If the macOS may prompt an...

@socalnative May I know if you get this solved later? Please also keep the Kasa APP and device firmware updated. To better assist with your case, we created a support email TKID221017968 for your...

@Seadog Thank you for reaching out to us Make sure your Kasa APP is up-to-date. Confirm the Notification permission has been turned on for the kasa app, and check the power saving mode & back around...

@TheWebMachine Thank you very much for providing more case details. To better assist with your case, we will create a case for you TKID221018119 please check if the email comes through, thanks! At...

Hello @TheWebMachine Thank you for the feedback with the new Kasa APP 3.0 Please confirm your Kasa app is up-to-date in the Google Play or APP store, for now it is 3.0.3 version. Please check the...