Most support for consumer grade routers is farmed out to Bob in Bangladesh. I would place Tp-Link's customer support in the bottom third of a support/service quality list. Since you are not happy...

The next time you can't connect to the router with a browser, turn off the power to the router, count to 5 and then turn the power back on.

Fuzzylogic wrote I have an Archer C7 and I'm upgrading to an AC1900 so I can send my VPN to a Roku. There's a lot of conflicting info out there, so I'd be grateful if you would confirm that I can...

Model : Hardware Version : Firmware Version : ISP : I've owned a C9 for quite awhile. I experienced annoying router behavior right out of the box: Web interface connection problem, dim LEDs (after my...

It's not the router, it's one or more of the devices on your lan that needs SMB1. I suspect your storage device is the culprit.