@Mawaukee Hi, welcome to the community. Could you please use a Wi-Fi analyzer to check which channel is used by the 5ghz of Deco currently?—it would be highly appreciated if you could send me a...

@Salehuddin Hi, Thank you very much for getting back to us. Since the original post is very old, would you please start a new thread with the following information: 1. what is your network topology...

@stancrock Hi, yes, you need to download the Deco APP which could be got from Google Play or the APP store. And log into the APP over 4G network with the same email account that was used to set up...

@sbatty Hi, can you switch the location of the two satellite units so that we can check whether the slow speed always follows the same unit? Also, the third unit is somehow a little bit far away from...

@Mischif Hi, Welcome to the community. I am sure whether it is related to Deco and Did you have the same issue before using Deco X20? There are more suggestions for your reference: 1. turn off the...

@skoy64 Hi, the Mesh configuration syncs with the TP-Link ID. so when you changed a new phone, as long as you log into the APP via the same email, it will pull out the same configuration from the...