@chubnatty Hi, Were you still having the same issue on the iPhone? There are some suggestions for your reference: 1. turn off fast roaming/beamforming on the Deco APP. 2. turn off Mesh Technology for...

@aapo Hi, Have you also tried to enable the UPNP(it is under Deco APP>More>Advanced>UPNP) on the Deco M4? Normally if the NAT Type is D, apart from Deco, there would be another firewall. So have you...

@jaccies Hi, thank you for the patience. The hidden network is used to create wireless backhaul for Deco Mesh and normal network devices are not able to connect this hidden backhaul. It is also to be...

@fquarato Hi, the previous feedback is more like a led soldering issue. For your case, it did not start until adding a new Deco? The purple light Is on the original main Deco unit or the new...

@happy2bhere Hi, Merry Christmas. I see the Deco S4 is online already from the cloud server so have you successfully set it up already? If yes, May I know how? By the way, may I know the model number...

@Rcsodak Hi, the letters are quite big and would you mind reducing the size a little bit? For your current issue, are you saying it shows up on the online list of Deco, but it cannot be controlled by...