gongmeiyan wrote Do you have a DNS lookup APP on your iphone? if you have one, try to lookup "wap-gw.tplinkcloud.com" over LTE, check if it can be resolved. "wap-gw.tplinkcloud.com" is the DNS of...

TP-Admin wrote Can you provide more details? Update the deco APP version and deco firmware to the latest one, as well as the IOS version or Android version. Can other APP work over LTE network? Who...

Model : Hardware Version : Firmware Version : ISP : Using the mobile app when on the road I am not able to connect remotely to manage the system unless I am connected to wifi somewhere. When I try to...

here is the screen shot thank you for your reply.

Model : Hardware Version : Firmware Version : ISP : Hi I have iOS app version 1.2.9 and My Deco M5 devices have Firmware 1.1.1 build 20170614 Rel 66381 Hardware ver 1.0. I am not able to locate the...