HelpFixDecoAppLV3Online
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Forums/ Deco
2024-09-27 19:29:09
Re:Enabling 6 GHz network makes 2.4 GHz clients unstable
@jam905 Are the same devices consistently experiencing connectivity issues? When you mention that they are dropping offline, do you mean that they are completely inaccessible, or are they just...
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Forums/ Deco
2024-09-27 02:28:41
Re:Enabling 6 GHz network makes 2.4 GHz clients unstable
@jam905 I would try the following If you have multiple models of Deco, it is recommended to designate the new model (XE75) as the primary Deco and the older models as secondary units. There are two...
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Forums/ Deco
2024-09-27 01:06:45
Re:Cloud connection Info
@picopir8 I recommend submitting a support ticket regarding this matter and requesting that it be considered as a feature request for internal tracking. Below are the instructions for this process:...
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Forums/ Deco
2024-09-27 01:04:15
Re:Enabling 6 GHz network makes 2.4 GHz clients unstable
@jam905 Are both Deco devices using the same hardware version? You can locate the hardware version on the bottom of each device. Additionally, please note that the update option in the Deco app does...
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Forums/ Deco
2024-09-27 01:01:09
Re:W2400 solid red light
@Mwe-maxxowner Keep me posted I've never had to do it myself so I'm interested on how everything goes
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Forums/ Deco
2024-09-27 01:00:16
Re:One Deco never has clients
@Viking1100 Please verify whether Fast Roaming is enabled. If it is currently disabled, please enable it. In the Deco app, navigate to the network tab, select "More," then "Advanced," and locate the...
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