@greyhair It is unusual that you are unable to connect the Nest device to the Deco system, especially since we both have XE75 Pro models and my Nest is functioning correctly with mine. It may be...

@Clent724 Any luck?

@greyhair It appears that you are currently operating two different wireless routers, which may be causing connectivity issues. Additionally, it's possible that the devices are set up on a different...

@Shai_ Even if you had access to the UK application, it would not be functional for US Deco models, as it is not compatible with the firmware for those devices. Below is a list of all available...

@rpratali0224 Glad you got it all sorted out :)

@rpratali0224 Going to guess that switching the cable won't help but it's an easy thing to test so I would try it