Unfortunately you’re going to have to contact TP-Link support as the mods don’t reply often here.

I haven’t heard mention of it for the XE5300 at all, only lower models.

@Proflashrtist Did you manage to let it update the firmware? It was notoriously unstable in early builds. It's gotten a lot better, I think the latest build is 1.2.9 for the XE5300 from Costco.

@jasonINmadison I've noticed this myself with IOT devices and even my Ring doorbell. Both still functioning fine, but the Deco app is randomly showing it on or off.

@NeverAgain As a former DD-WRT user, don’t believe their opinion is shared by the rest of us. Customer service and support should be a premium with every product. So I’m sorry your problem isn’t...

This has been a long standing problem for me with my XE75, the inability to select my own channels severely irks me, from a network control angle. But I’ve kept the router because it “works”works,...