@Carl Thank you for the reply. I checked the power levels (between +2.9 and +7.8) and SNR (between 43.1 and 46.0) As for the modem logs, I do see one T3 timeout, although I see a number of these...

@Tony, After installing the firmware on June 18, 2021, internet was stable for a week. However, we lost internet connectivity three separate times on June 25-26, 2021. As before, our devices would...

@Tony, thank you for the response. It's been nearly a week, but I think I resolved the problem by manually re-installing the 1.5.1 firmware via a wired (ethernet) connection. Since that time, I have...

We have a Deco M9 Plus (version 2) that we purchased from Costco (and which replaced an aging, but still functioning, Asus RT-AC68u), and which worked fine for about a week after running whatever...