@remoteitsupport No, the log does not provide anyhting useful but I would reccomend you edit your post to remove the public IP or just remove it all together as it provides no insight. If your router...

@RodmanB When you run the test through your router, are you connecting your computer via WiFi or Ehternet? If via Ehternet, is the cable you are using the same cable when connecting directly to the...

@Ekskursantas It appears there is an updated firmware for your router. See if the update fixes your issue. Although the router web GUI should be able to find the update, sometimes I have found that...

@daniel1948 You have to be mindful when using Ookla or similar speed test services to take not of the server they select. Usually, they will try to pick the bes server, but I would try to pick one...

@Electronic_Arts I mean the modem, the device your router connects to. It should have been provided by your ISP unless you purchased your own.

@Electronic_Arts How old is the modem? Is it your equipment, or provided by ISP? If it is ISP, I would try to replace it particularly if you have had it for serveral years. Have you put your old...