@Carl It has now been 1 full month since any of us have heard from you. Radio silence is absolutely not customer service. Please update us as soon as possible with any information about what you have...

@gren77 Yes it will be unfortunate news to hear if it is indeed a hardware fault. Judging by the AWOL tech support on this forum, it's not encouraging for those of us who still have these routers....

Hello @Carl, As I'm sure you might have guessed, many of us are waiting on any sort of update. It's been about a month since we last heard from you, and if you read these messages more and more are...

@bfair31 Glad to hear it! I'm sticking with the tp-link for now, as I have a good-enough connection with the workaround of using only AC mode on a private 5ghz band. I'm hopeful that EVENTUALLY they...

@Carl I hope we have made it a bit easier to collect the data needed for you to forward on to us. Thank you again for having brought us this update from the R&D department. We hope you can bring all...

@BeemanDev nicely done on the videos. With all the information and presentation believe feeling everyone here, at least we can say that hopefully TP-LINK won collect it all and use it to diagnose and...