This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.TL-WDR4300: 2.4GHz band repeated signal failure, but 5GHz band just fine
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-WDR4300: 2.4GHz band repeated signal failure, but 5GHz band just fine
Model : TL-WDR4300
Hardware Version : WDR4300 v1 00000000
Firmware Version : 3.14.3 Build 151104 Rel.45874n
ISP : Comcast Xfinity
Greetings...
Please help me determine if I have a defective router:
Problem: After keeping this router in its box, brand new, I finally set it up about 3 months ago. Since then, it has been increasingly losing 2.4GHz band functionality at random times. This is observed by a rapidly deteriorating connection quality (~20 seconds) followed by the 2.4GHz band disappearing from the list of available wifi access points completely. To restore 2.4GHz functionality, I have to restart the router (power down, power up).
Observations: The 5GHz band remains stable, regardless of whether the 2.4GHz band fails or not. In fact, when the 2.4GHz band fails, I use my iPhone to log in to the router through the 5GHz band to restart it if I'm feeling too lazy to walk up stairs and press the power switch. Unfortunately the laptops in this home are too old to "see" a 5GHz band, so it's essential the 2.4GHz band performs reliably.
Also, the 2.4GHz band fails at least 3 times per day, sometimes minutes apart, but sometimes a few hours apart. This usually happens in the middle of the night, possibly because the temperature is 10*F lower. If I had to guess a pattern, I would say the failures occur whenever the house cools down at night, say ~70*F to ~60*F, but this is no excuse for this to happen.
Things I've tried:
1) Factory reset
2) Upgrading to latest firmware ( 3.14.3 Build 150518 Rel.70901n)
3) Factory reset again
3) 2.4GHz unreliable and failing even when router is used in factory default settings
I'm tempted to go back to the cheapo $25 Belkin router I had previously. It never had trivial problems such as this, and I expect far better from a product I paid nearly $80 for.
Any help/insight you could provide would be super helpful. Otherwise, I'm gonna fight with the manufacturer to send me a replacement, despite that it's been in the shrink wrap for a year. This is unacceptable performance.
FYI Current 2.4GHz settings:
Hardware Version : WDR4300 v1 00000000
Firmware Version : 3.14.3 Build 151104 Rel.45874n
ISP : Comcast Xfinity
Greetings...
Please help me determine if I have a defective router:
Problem: After keeping this router in its box, brand new, I finally set it up about 3 months ago. Since then, it has been increasingly losing 2.4GHz band functionality at random times. This is observed by a rapidly deteriorating connection quality (~20 seconds) followed by the 2.4GHz band disappearing from the list of available wifi access points completely. To restore 2.4GHz functionality, I have to restart the router (power down, power up).
Observations: The 5GHz band remains stable, regardless of whether the 2.4GHz band fails or not. In fact, when the 2.4GHz band fails, I use my iPhone to log in to the router through the 5GHz band to restart it if I'm feeling too lazy to walk up stairs and press the power switch. Unfortunately the laptops in this home are too old to "see" a 5GHz band, so it's essential the 2.4GHz band performs reliably.
Also, the 2.4GHz band fails at least 3 times per day, sometimes minutes apart, but sometimes a few hours apart. This usually happens in the middle of the night, possibly because the temperature is 10*F lower. If I had to guess a pattern, I would say the failures occur whenever the house cools down at night, say ~70*F to ~60*F, but this is no excuse for this to happen.
Things I've tried:
1) Factory reset
2) Upgrading to latest firmware ( 3.14.3 Build 150518 Rel.70901n)
3) Factory reset again
3) 2.4GHz unreliable and failing even when router is used in factory default settings
I'm tempted to go back to the cheapo $25 Belkin router I had previously. It never had trivial problems such as this, and I expect far better from a product I paid nearly $80 for.
Any help/insight you could provide would be super helpful. Otherwise, I'm gonna fight with the manufacturer to send me a replacement, despite that it's been in the shrink wrap for a year. This is unacceptable performance.
FYI Current 2.4GHz settings:
