Deco XE70 Pro VPN issue - (Global Protect) Does Not Connect

Deco XE70 Pro VPN issue - (Global Protect) Does Not Connect

Deco XE70 Pro VPN issue - (Global Protect) Does Not Connect
Deco XE70 Pro VPN issue - (Global Protect) Does Not Connect
Friday
Model: Deco XE70 Pro  
Hardware Version:
Firmware Version: 1.2.11 Build 20240724 Rel. 38913

 

Hello there,

 

We recently switched from Google Nest Wifi Pro to Deco XE70 Pro. The speed and signal strength is a great improvement for our house, however, VPN (with Global Protect) no longer works for us. We need VPN to log into work server to work remotely once a week so this is a big issue.

 

After connecting and two-step authorization, Global Protect is stuck at "connecting... still working...).

 

I have checked some other posts in the forum and tried 1) set Deco to Access Point mode (instead of wifi mode) and 2) set primary DNS to be 8.8.8.8. The issue still remains.

 

Our setup: AT&T Fiber -> AT&T modem -> Cat 7 cable -> Deco Main -> mesh network into -> Deco 2nd/3rd

 

If anyone has tips or suggests, we would greatly appreciate it.

 

 

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