Certain Uploads blocked Using Deco M9 Plus V2

Certain Uploads blocked Using Deco M9 Plus V2

Certain Uploads blocked Using Deco M9 Plus V2
Certain Uploads blocked Using Deco M9 Plus V2
3 weeks ago - last edited 3 weeks ago
Tags: #upload blocking
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.6.4

I am using a desktop application (Articulate Storyline) that uploads directly to a server on Port 443. I have been able to execute this successfully many times in the past.  This week, that application is unable to connect to do the upload, with a message "check internet connection."  My Deco M9 Plus router is connected to Ting high speed fiber, and that is functioning exceptionally well and has been for a year.  When I connect my laptop to my phone hotspot, I am able to execute the upload successfully.  I have tried to connect to the Deco with an ethernet cable and it still fails to upload.  I called Ting internet and they said there are no issues or blocks with their service (and all other devices are connecting and streaming without issue).

 

I just installed the most recent firmware on the Deco. I do not have any of the Network Security services turned on. All other devices are connected and the network appears to be functioning well, but I am still unable to execute the upload from Articulate when connected to the Deco.  Thanks for your help!

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