TX201 Keeps disconnecting while wired

TX201 Keeps disconnecting while wired

TX201 Keeps disconnecting while wired
TX201 Keeps disconnecting while wired
2024-10-07 02:25:35
Model: TX201  
Hardware Version: V1
Firmware Version: Ive updated the drivers and firmware not sure what they are

My internet has been consistently disconnecting with this adapter. I had no problems before using this card. Ive updated drivers when i first got the card and im not sure why it is doing this please help.

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#1
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6 Reply
Re:TX201 Keeps disconnecting while wired
2024-10-07 18:44:04

 Hey @T7Peyton 

 

Welcome to the community!

 

What is the operating system of your PC?

 

If you haven't already, try replacing the Ethernet cable to rule out a physical fault in the cable itself.

 

Is it connecting to a switch, or directly to a LAN port on your router? Have you tried switching ports?

 

 

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#2
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Re:TX201 Keeps disconnecting while wired
2024-10-12 19:16:18

  @Ryan I am on windows 11. I don't think it's the ethernet cable because when i plug it directly into my motherboard it doesn't disconnect at all. Its connecting directly to my router, I cannot switch ports because my router only has one port that supports 2gb speeds.

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Re:TX201 Keeps disconnecting while wired
2024-10-14 14:45:25

  @T7Peyton 

 

Thanks for the additional information.

 

Are you using the latest Windows driver from the TX201 webpage here?

 

What is the brand and model of your router?

 

When the connection is lost, does the TX201 still appear as "working properly" in the Windows Device Manager?

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Re:TX201 Keeps disconnecting while wired
2024-10-19 23:15:54

  @Ryan 

Yes I am on V1.6

 

PW8​
Go Super Fast 

It was provided to me from cox

 

Yes it does say working properly

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Re:TX201 Keeps disconnecting while wired
2024-10-21 18:25:54

  @Ryan 

I downloaded a Realtek PCI-E Ethernet Driver from my motherboards webpage and since then I have not experienced this issue. 

The motherboard i have is a MSI MPG b550 Gaming Plus.

 

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#6
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Re:TX201 Keeps disconnecting while wired
2024-10-21 18:36:46

  @T7Peyton 

 

Thanks for the update and information.

 

That's certainly an interesting turn of events. Is your PC currently connecting to the LAN via its onboard Ethernet port, or via the TX201?

 

If the latter, there is a chance your onboard Ethernet adapter's drivers may have been conflicting with the TX201.

 

When you were encountering the issue, did you try disabling the onboard Ethernet via the Device Manager?

 

Also, if applicable, did you ensure Windows did not have the TX201 set to "Allow the computer to turn off this device to save power"?

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