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Name resolution not working on Deco DNS

Name resolution not working on Deco DNS

Name resolution not working on Deco DNS
Name resolution not working on Deco DNS
2024-09-18 15:40:15 - last edited 2024-09-18 18:32:54
Tags: #Client Devices #DNS
Model: Deco X55  
Hardware Version:
Firmware Version: 1.5.5

When clients connect, they use the Deco for DNS.  When 2 clients are both connected to the Deco, the Deco sees and recognizes them.

 

(redacted) is the other computer name, of course.

 

When I try to ping 1 to the other by name, I get a failure:

Command: ping (redacted)

Result: ping: cannot resolve (redacted): Unknown host

 

When using nslookup to query the DNS server, this error:

(my Deco is using 192.168.1.1)

Command: nslookup (redacted)

Result: Server: 192.168.1.1

Address: 192.168.1.1#53

 

** server can't find (redacted): NXDOMAIN

 

I can ping directly by IP address and connects that way.  And NO, that is not the answer since that defeats the purpose of DNS.

Since the Deco knows both clients, what is broken in the Deco's DNS and why will it not return the IP address when queried?

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#1
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4 Reply
Re:Name resolution not working on Deco DNS
2024-09-21 00:47:17

  @networkingfun 

 

If you haven't done so already please open a support ticket you can find the directions on how to do so in the post below 

 

https://community.tp-link.com/us/home/forum/topic/694474.

 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Name resolution not working on Deco DNS
2024-09-21 00:51:51

  @HelpFixDecoApp Thank you for trying to respond.  I already did that and received an answer unrelated to my actual question.

 

Upon replying, have yet to receive a response, so my confidence level in the brand is pretty low at the moment.

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#3
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Re:Name resolution not working on Deco DNS
2024-09-21 01:44:30

  @networkingfun 

 

I apologize that your question did not receive a response through the ticket you submitted. I recommend reaching out to David-TP on the forums with your inquiry. 

 

You can contact him using the link below, and I suggest including your TKID number from the ticket for reference.

 

https://community.tp-link.com/us/home/uc/info/887426

 

 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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Re:Name resolution not working on Deco DNS
2024-09-23 04:01:19

  @networkingfun 

Hi, Thank you very much for your time and patience.

Deco doesn't support local DNS resolution. It can't resolve the local hostnames directly to its IP addresses. The device name on the Deco App is recognized by the MAC address. 

 

Currently, Deco cannot directly resolve local domain names but it would forward these mDNS packets to the corresponding devices (if your devices support it). This way, you can still use the device hostname such as "test.local" to discover and access the device.

 

Thanks again and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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#5
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Views: 289

Replies: 4

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