Why does it keep renaming things when they connect

Why does it keep renaming things when they connect

Why does it keep renaming things when they connect
Why does it keep renaming things when they connect
2024-09-03 03:24:36
Model: Deco PX50  
Hardware Version: V1
Firmware Version: Px50

Why does it keep renaming things as the devices hook up too it because they couldn't be new devices if they don't know the correct log in info    Px50

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#1
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4 Reply
Re:Why does it keep renaming things when they connect
2024-09-03 04:32:34

  @Jonnyge 

 

I have been experiencing issues with the Deco app for my XE75 Pro, as it intermittently resets the custom names I assigned to my devices, reverting them to their original manufacturer names. 

 

I recommend submitting a support ticket. You can find the instructions in the post below.

 

 

https://community.tp-link.com/us/home/forum/topic/694474

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Why does it keep renaming things when they connect
2024-09-03 05:10:00

  @Jonnyge 

Jonnyge wrote

Why does it keep renaming things as the devices hook up too it because they couldn't be new devices if they don't know the correct log in info    Px50

But it leaves the old name and continues to add the default name each time it connects there for leaves us with six watches or four phones 

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#3
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Re:Why does it keep renaming things when they connect
2024-09-03 05:49:29

  @Jonnyge 

 

Not sure why it's doing it but submit a ticket so support can look into it :) 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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Re:Why does it keep renaming things when they connect
2024-09-03 09:22:01

  @Jonnyge Does the device connect each time with another MAC address?

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