A few days ago, for no apparent reason, the internet stopped working at our house. After several attempts at unplugging, waiting, and then reconnecing the Deco that is connected via ethernet, we still had no connectivity. However, once I disconnected the ethernet from the Deco and then connected it to a cradle point router and then the cradlepoint to the Deco, that seemed to solve the problem, but the quality isn't very good. In other words, once I took the Deco out of the loop, it fixed the problem. The cradlepoint belongs to my company, so this isn't a long term solution.