Model: Deco BE85 (3 satellite bundle)

Firmware version: 1.0.13 Build 20230927 Rel. 38826

Modem: Netgear Xfinity Modem (model: CM2050V)

MoCa adapter(s): Actiontec Bonded 2.5 Gbps Network Adapters (model: ECB7250K02)

Switch(s): TP-Link TL-SG108-M2, TP-Link TL-SG105-M2

Hi there,

My BE85’s randomly stop working throughout the day. The main Deco will turn solid red and the two satellites will start pulsing red when this occurs. Sometimes this will self-correct if given time, however, I usully must unplug all the Deco’s to resolve this issue. 

My setup is as follows:

Modem -> Main Deco ->TL-SG108-M2 switch -> MoCa Adapter -> Coaxial -> Multiple rooms*

*Room 1: MoCa Adapter -> TP-Link TL-SG105-M2 switch -> satellite Deco 1

*Room 2: MoCa Adapter -> TP-Link TL-SG105-M2 switch -> satellite Deco 2

Of note, I have tried connecting the satellites directly to the MoCa Adapters (to bypass the additional switch) but it causes the same issue. 

I was able to capture the logs for the most recent event and can share if needed.

Appreciate any help. I really enjoy this product but hate having to unplug the system multiples time for it to work.