Mesh units not in app

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Mesh units not in app

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Mesh units not in app
Mesh units not in app
2023-09-14 22:45:06 - last edited 2023-09-14 22:47:11

Hello.

Trying to use the DECO app to set up my mesh network. My units are AC1900's. They are not listed in the app as a model. There is AC1200 but not AC1900. Any suggestions on how to remedy this problem other than returning the units? 
thanks,

Jim

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Re:Mesh units not in app
2023-09-15 00:16:29

  @JimCarswell 

 

Hey Jim  AC1900 wouldn't be the model.  That is just the speed rating of the system.  You would want to look for the model, like Deco M5 or Deco M9 Plus. 

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