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my laptop cannot connect to wifi since firmware update

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my laptop cannot connect to wifi since firmware update

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my laptop cannot connect to wifi since firmware update
my laptop cannot connect to wifi since firmware update
2023-07-10 03:11:19
Tags: #Firmware Update
Model: Deco M9 Plus  
Hardware Version: V3
Firmware Version: 1.6.1

My laptop cannot connect to my wifi since I upgraded th firmware to 1.6.1.  The other devices don't have any issue.  My laptop is still able to connect to other wifi, such as hotspot.  Please advise.

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3 Reply
Re:my laptop cannot connect to wifi since firmware update
2023-07-11 00:49:07

  @margosa 

Hi, Would there be any error message when the laptop failed to connect to Wi-Fi?

Please help me run a simple test:

1. enable guest network for 2.4ghz only with no security.

 

Wait for your reply.

Thank you very much.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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Re:my laptop cannot connect to wifi since firmware update
2023-07-11 03:08:30

  @David-TP Thanks for the reply.  It works well on the guest network.

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Re:my laptop cannot connect to wifi since firmware update
2023-07-12 01:41:28

  @margosa Today it even lost connection on Guest network.  I turned off Guest network and then turned it back on.  My laptop got the wifi back.

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