Hey  @BlickTX,

Most likely, you have a setting called "Smart Connect" enabled on your router. This feature will combine the two wireless frequencies into one network which will allow your devices to take advantage of both 2.4 and 5GHz networks, depending on your connection quality. 

Most devices should be able to connect to your network when they are combined, as the camera will simply choose the 2.4 connection as that is what it can see. 

If you are having problems or difficulties completing the setup process, you may go into the settings for your router and disable the "Smart Connect" feature. This will allow you to configure separate wireless network names and passwords for each band.

  @Riley_S - thank you!! Didn't take long to find in the router app and it changed easily. I got both of the cameras set up soooo smoothly, and they work very well. Customer expectations met - at one time that was our corporate motto. You helped me reach that point. Very much appreciated.