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I bought new router but they cannot connect the internet. How can I fix it?
Hello @Karin11234,
Please follow this article to troubleshoot if there is no internet when connecting the A8 to the ISP modem:
https://www.tp-link.com/support/faq/1556/
BTW, who is your ISP? Be sure you have internet access when connecting a computer directly to the modem first.
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