5g newtwork loss
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
After turning smart connect on and then back off I no longer have any 5g wifi networks. Any help would be appreciated
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
AJ9891 wrote
After turning smart connect on and then back off I no longer have any 5g wifi networks. Any help would be appreciated
How are you able to determine this?
Usually Smart Connect will use the 2.4Ghz SSID and P/W. So before with SC on, you might have been using the 2.4Ghz UID and P/W and using it now. The 5Ghz SSID might be still there even, just you are using the old credentials you connected with before.
If you KNOW it is still there, the 5G, then a reboot might help.
If you do not know, that is no devices see 5G SSID, check the router settings to make sure it IS enabled.
- Copy Link
- Report Inappropriate Content
@IrvSp I figured out the issue. When switching to smart connect it changes all the SSIDs to the same name and when turning the smart connect off it does not reverse this step. Once the SSIDs were changed back to normal the 5g networks reappeared in my wifi
- Copy Link
- Report Inappropriate Content
AJ9891 wrote
After turning smart connect on and then back off I no longer have any 5g wifi networks. Any help would be appreciated
How are you able to determine this?
Usually Smart Connect will use the 2.4Ghz SSID and P/W. So before with SC on, you might have been using the 2.4Ghz UID and P/W and using it now. The 5Ghz SSID might be still there even, just you are using the old credentials you connected with before.
If you KNOW it is still there, the 5G, then a reboot might help.
If you do not know, that is no devices see 5G SSID, check the router settings to make sure it IS enabled.
- Copy Link
- Report Inappropriate Content
@IrvSp I figured out the issue. When switching to smart connect it changes all the SSIDs to the same name and when turning the smart connect off it does not reverse this step. Once the SSIDs were changed back to normal the 5g networks reappeared in my wifi
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 729
Replies: 2
Voters 0
No one has voted for it yet.