Home Network Community > All Threads > AX1800 5Ghz Signal Problem
< All Threads

AX1800 5Ghz Signal Problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

AX1800 5Ghz Signal Problem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX1800 5Ghz Signal Problem
AX1800 5Ghz Signal Problem
2021-07-14 21:32:59 - last edited 2021-07-14 21:34:06

I've been using the AX1800 for a couple of months now. Been working super great, just like my last TP-Link. I was only getting 866MBps with my old one on Virtual Desktop, so I upgraded to this one so I could get a steady 1200MBps for using my Quest 2 wirelessly with PCVR. No issues at all until now. Never seen it dip below 1200 ever. I'm the only one on the channel, password protected. 2 family members use ethernet. No home close to mine. I stand 6 feet from the router with no walls in between. Updated firmware recently. Rebooted router of course.

 

All of a sudden last week now my signal is 600 max and keeps dipping below 200. I've been searching for answers and trying to troubleshoot and nothing is working. I'm frustrated and just want to play my PCVR games. I've heard sprinkles of others having similar issues, but no talk of solutions. If anyone could help, I would really appreciate it. Thanks.

 

  0      
 
  0      
 
#1
Options
11 Reply
Re:AX1800 5Ghz Signal Problem
2021-07-15 03:39:12

@CrimsonRelic 

 

Have you tries to reset the router to factory defaults, reconfigure it from scratch, leave all the settings by default, then test the speed again?

 

You can also try to disable the OFDMA on the router, it seems it is enabled as per the screenshot you provided.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  1  
  1  
#2
Options
Re:AX1800 5Ghz Signal Problem
2021-07-15 16:47:00

@Kevin_Z I have been running it default the whole time until the issue happened. I will try to factory reset and the other option as well later today and get back here.

  0  
  0  
#3
Options
Re:AX1800 5Ghz Signal Problem
2021-07-15 20:37:39

@Kevin_Z I did the factory reset and now something very strange is happening. It's not showing the 5ghz at all anymore.

 

  0  
  0  
#4
Options
Re:AX1800 5Ghz Signal Problem
2021-07-16 06:52:40

@CrimsonRelic 

 

That's weird. Try to reset the router one more time, check again if you can find the 5G signal in default mode. You can run Wi-Fi analyzer to check if the router still broadcasts the 5G signal.

 

BTW, can we have the current firmware version number on the router page?

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#5
Options
Re:AX1800 5Ghz Signal Problem
2021-07-17 04:08:41
The difference is that the reset turned on the Smart Connect option. With this on, the router manages both 2.4 and 5 in the most efficient way (supposedly). I'm here because my speed is stuck at 100 mbps on a 500 mbps fiber line so I know nothing about making things faster, just why you're not seeing the 5.0.
  1  
  1  
#6
Options
Re:AX1800 5Ghz Signal Problem
2021-07-17 22:07:06 - last edited 2021-07-17 22:23:28

Thank you that was right! @Magster

  0  
  0  
#7
Options
Re:AX1800 5Ghz Signal Problem
2021-07-17 22:22:47

@Kevin_Z Here is the firmware version. About to test after a reset, now that I have disabled Smart Connect it reappeared. 

 

  1  
  1  
#8
Options
Re:AX1800 5Ghz Signal Problem
2021-07-17 22:59:01 - last edited 2021-07-17 23:10:31

@Kevin_Z Reset hasn't changed anything. Still getting bad fluctuating signal. Maybe the unit has gone bad already? - Also I changed the 5G channels name to have an underscore 5G at the end.

  1  
  1  
#10
Options
Re:AX1800 5Ghz Signal Problem
2021-07-19 18:19:24

@Kevin_Z Is there a faster way to talk to support? Not trying to be rude, but this is taking forever waiting days for responses.

  1  
  1  
#11
Options
Re:AX1800 5Ghz Signal Problem
2021-07-20 02:15:54

@CrimsonRelic 

 

Sure. Please check the PM.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#12
Options
12

Information

Helpful: 0

Views: 2055

Replies: 11

Related Articles
No 5GHZ signal
620 0
Problem detecting network on laptop with AX1800
6354 0
ARCHER T3U 5GHZ CONNECTION PROBLEM
644 1
AX1800 Poor network - problem with WAN modem connection
1467 0
C7 AC-1750 lost 5GHz signal?
867 0
Archer A7 AC1750 5GHZ signal not working
554 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.