@Jahnat193 

I would connect a PC direct to the modem via Ethernet bypassing the router and determine if you have a router issue or a modem/ISP issue.

@Jahnat193 

Hello,

I have the same problem.  TP link tech asked me to contact my ISP while they are looking at the problem on their end.  This morning I contacted Spectrum, definitely the problem is with Spectrum.  Their modem light never shut off, but the service is not staple.  So Spectrum is sending someone to solve the issue.

Hope this will help.

SaintSaintLwin

@Jahnat193 this will fix your issue. I had similar problem and it turned out to be a part on the pole that was there's. Ask the tech to switch your I'm coming line to see if that works also. That will show you that the switch on the pole since it will have 4-9 places to connect on some. If he says that he can't do it just ask him I've made so many calls and would like to see if it's your hardware or you might hav etc change companies. I had to change as Spectrum wouldn't change their switch saying it cost 💲 600 or more and only 4 houses contect to it any one time