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TV streaming choppy

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TV streaming choppy

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TV streaming choppy

Hopeful.Healer

2021-04-27 15:02:49

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Registered: 2021-04-27

TV streaming choppy

2021-04-27 15:02:49

Model: Deco S4

Hardware Version: V2

Firmware Version: 1.4.3 build 20200918

I just purchased this product. I have 3 units and I live in a ranch. I placed one at each end of the house and one in the middle. When I stream shows on my TV (the room that is the farthest from my modem), the video is choppy. The light at the top of the deco is white, as it should be. The download speed is 76.26; the upload speed is 12.06 and the ping is 19. Any suggestions?

1 Reply

Tony

2021-04-30 18:33:31

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Registered: 2018-11-06

Re:TV streaming choppy

2021-04-30 18:33:31

@Hopeful.Healer

I would try wiring the TV to one of the Deco nodes, also stream from a smartphone to see if you get the same choppiness. Streaming 1080p would need about 5 Mbps, and 4K would be about 25 Mbps so looks like the speed are fine.

If you go into your Deco app, see if there is the Fast Roaming option in the advanced settings and try disabling that.

Hopeful.Healer

2021-04-27 15:02:49

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Registered: 2021-04-27

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