Deco M9plus V1 unable to upgrade firmware on 1 of the 3 units
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Hello everyone. I am hoping someone else has run into the same issue and will be able to point /guide me through a solution. I recently bought the M9plus refurbished unit and set it up. All the 3 units i received were at firmware version -1.2.3 Build 20180828 Rel. 00000. after the setup, I was prompted to upgrade to 1.4.3 Build 20200918 Rel. 75286 and 2 out of the 3 successfully upgraded. The third one, however, goes through the entire upgrade process and continues to remain on the older version. Please see below snapshot of what i have..
| Type | Device Name | Model | Firmware Version | Latest Firmware Version |
|---|
| living_room_1 |
M9Plus(1.0) |
1.4.3 Build 20200918 Rel. 75286 |
- |
||
| bedroom_2 |
M9Plus(1.0) |
1.2.3 Build 20180828 Rel. 00000 |
- |
||
| custom_3 |
M9Plus(1.0) |
1.4.3 Build 20200918 Rel. 75286 |
- |
I have tried manual download and upload of firmware via the site, upgrade via internet from browser, upgrade via app and even making this remote unit as the primary and only unit with no luck. Any help would be appreciated.
