Home Network Community > All Threads > AX11000 router in bridge mode cause Xfinity modem to loose internet
< All Threads

AX11000 router in bridge mode cause Xfinity modem to loose internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AX11000 router in bridge mode cause Xfinity modem to loose internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX11000 router in bridge mode cause Xfinity modem to loose internet
AX11000 router in bridge mode cause Xfinity modem to loose internet
2020-11-24 19:53:21
Model: Archer AX11000  
Hardware Version: V1
Firmware Version:

I have the Archer AX11000 router with an Ethernet cable going from the WAN port of the router to the Xfinity XB7 cable modem. We had Gigabit Internet. Frequently the modem looses connection with Comcast. I believe the router is causing some kind of interference as after turning the router off I have not had any internet issues. Weird. Any ideas?  It has the latest firmware update. 

  0      
 
  0      
 
#1
Options
3 Reply
Re:AX11000 router in bridge mode cause Xfinity modem to loose internet
2020-12-01 01:50:23

@chuckthetekkie 

 

The AX11000 doesn't have a bridge mode.  Its router or AP mode.  In AP mode the router is just a WAP.  Are you using it in AP mode and if so what port are you connecting your Gateway too?  

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
  0  
  0  
#2
Options
Re:AX11000 router in bridge mode cause Xfinity modem to loose internet
2020-12-01 02:12:53

@Carl The issue was the modem.  Exchanged it and everything is working.

  0  
  0  
#3
Options
Re:AX11000 router in bridge mode cause Xfinity modem to loose internet
2020-12-01 19:53:53

@chuckthetekkie 

 

Awesome!!!! Love hearing that the problem wasn't our equipment.  Please do let us know if any concerns come up with your TP-Link Device.

Check out the Latest: Recent Smart Home Features and Updates for Tapo and Kasa Securing Your TP-Link ID with 2FA:Deco and Tether | Smart Home Splash into a Smarter Summer with Sub-G Sensors, Matter, and Apple Home!
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 3165

Replies: 3

Related Articles
Is a modem required to connect AX11000 router to internet
3707 0
W7200 with Xfinity gateway in bridge mode
1451 0
AX11000 Wireless Bridge
220 0
MB8611 modem access from AX11000 Router
781 0
AX10000 Bridge Mode?
989 0
AX11000 is half of ISP/Modem Speed
478 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.